FAQ's

What if a NEWHVN provider does not meet expected quality results?

Most poor outcomes are the result of poor processes, not individuals. We continuously strive to improve our processes to meet our quality goals. NEWHVN’s Quality Committee and Medical Director work with providers who do not meet the expectations in order to improve their outcomes.  If a provider fails to improve and cannot meet our high quality standards, the provider will be removed from NEWHVN’s provider network.